Customer Support Specialist
You help clients discover what the financial markets offer and, when needed, open an account, install the platform and solve the technical issues that can come up along the way.
What we ask for
- Your own exchange experience — trading, investing or both.
- Higher education. Economics or finance is an advantage.
- Working-level Romanian, Russian and English — clients write in all three.
- An understanding of how a trading account and a MetaTrader-type platform work.
- Patience with repeated explanations. Most of the job is explaining the same thing to different people.