Contact
A real office in central Chisinau, and people who reply in Romanian, Russian and English. Below are all the channels — and the shortest one for each kind of question.
Pick the channel that fits your question
Many questions already have a prepared answer or a dedicated, free session. If you recognise your case below, go straight there — you will get an answer faster than through a general message.
You have questions about an account with a partner
Identity verification, deposits and withdrawals, platform settings, account status. A free session, at the office or online.
You want to start and don't know where
A free session where we lay out the directions in this field and what each one involves, without selling you anything during it.
You need help on your own computer, right now
We connect remotely, with your consent, and work through the platform install, the settings or the account verification together.
You are interested in a course or a paid consultation
Programmes, formats, durations and prices are published in full. Booking happens from each service's own page.
You want to work with us or propose a partnership
Open positions, internships, trainer collaborations and partnership proposals — all in one place, with the criteria written down.
Complaints, personal data, legal matters
Complaints, requests about your personal data, official enquiries. Write to legal@trading.md.
Phone, e-mail, messaging
Every number and every address has a purpose. Pick the right one and you reach the person who handles your topic straight away.
Phone
- 060 63 62 62
General number — any question, any topic
- 078 08 08 40
Client support — accounts, platforms, deposits and withdrawals
- 060 887 887
Bookings, documents, complaints
- 022 21 17 11
The office landline
- All mobile numbers have WhatsApp, Viber and Telegram — you can write or call.
- support@trading.md
Technical support: accounts, platforms, verifications
- office@trading.md
General questions, documents, invoices
- legal@trading.md
Complaints, personal data, official requests
Chisinau, 26 Pușkin St., 2nd floor, office 201c
We are in the central part of the capital, a few steps from Ștefan cel Mare boulevard. You can come without an appointment during working hours, but if you let us know in advance we will have the right person ready for your topic.
Landmark
At the junction of Pușkin street and Ștefan cel Mare boulevard, between the Government building and Chisinau City Hall.
How to get in
The building has two entrances, both the first from the corner — one from Pușkin street, the other from Ștefan cel Mare boulevard. From either one, go up to the 2nd floor, office 201c.
By public transport
The stops on Ștefan cel Mare boulevard, opposite City Hall.
By car
Use the public car parks nearby or the paid parking on the surrounding streets. Traffic in the centre is heavy.
Send us a message
If your question does not fit any of the channels above, write here. Tell us briefly what it is about — the clearer the topic, the faster and more to the point our answer.
Company details
The Trading.md website is operated by Royal Consulting S.R.L. Below are the company's identification details.
- Legal name
- Royal Consulting S.R.L.
- Founded
- 10 January 2012
- IDNO / tax code
- 1012600000608
- LEI code
- 894500IP610QZW7C6R80
- Registered address
- Chisinau, 1 Bucuriei St., Republic of Moldova
- Client support office address
- Chisinau, 26 Pușkin St., 2nd floor, office 201c, MD-2012
What we do, within which legal framework, and what we do not do — on the Legal status page. How the company's income is generated — on the How we make money page.
Networks and community
For questions about your own account, use the direct channels above — we answer faster there, and without personal data exposed in public.
What people ask us most often
Not necessarily. You can come during working hours, Monday to Friday between 09:00 and 18:00. If you let us know in advance by phone or messaging, we make sure the person handling your topic is free and you do not have to wait.
Not sure where to start?
Start with the free introductory session. We lay out the directions in this field, what each one involves and where you would fit. No payment and no obligation.
Trading.md is a financial information and education portal operated by Royal Consulting S.R.L. We are not a broker and we do not provide investment services. We do not hold a licence from the National Commission for Financial Markets. Trading accounts are opened directly with the regulated partner companies, in each client's own name. Trading and investing carry the risk of losing capital. Details on the Legal status page.